The Small Business at Work Toolkit

Tips, checklists, and resources to help managers lead a disability inclusive workforce.
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A man and a woman shake hands on the factory floor while another man observes.

Business Case

How disability inclusion benefits a business

A grab-and-go summary to take to meetings or use on the fly

Do this

See how disability inclusiveness can help address the number one challenge for your small business: finding and keeping talent.

Not this

Ignore a key source of reliable, skilled, loyal workers: people with disabilities.

Do this

Believe research showing that workers with disabilities are as productive and perform as well on the job as those without disabilities.

Not this

Believe misperceptions about workers with disabilities.

Do this

Leverage all the talent available to run your small business.

Not this

Ignore 20% of your available talent.

Do this

Reduce turnover by hiring a reliable, loyal source of talent.

Not this

Continue to accept the high cost of turnover to your small business.

Do this

Realize the benefits of having people on staff who understand disability—who can help your business better serve customers with disabilities and create partnerships with disability agencies in the community who can help.

Not this

Pay the price for being ineffective in serving the 20% of your customers who are using your product/service with a disability.

Do this

Leverage the talents and skills that all veterans bring to your workplace.

Not this

Dismiss the talents and skills that half of veterans (those with disabilities) bring to your workplace.

Do this

Be more than your product or service. Be a business where people want to apply for a job. Be a business where employees are proud of their contribution to the community. Be a business that customers are proud to say they patronize. Show what you stand for.

Not this

Ignore the purpose and spirit of your business. Make it just about the product.